ConvergeOne Portal
UI/UX Design, Development
Challenge
- Create customer support portal to track and solve customer issues
- Easy-to-use interface to create and monitor support tickets, escalate pending issues, and communicate with technicians.
Solutions
- Launched fully redesigned and redeveloped customer portal
- Seamlessly integrated front-end interfaces with complex information and data repositories in the backend
- Improved customer experience with an easy to navigate user experience and less complex communication
ConvergeOne Portal
ConvergeOne is a billion dollar, single-source IT provider in the phone systems, computer networks, computer hardware, and application development space.
Launch Site
More Work
Special Olympics Minnesota hosts a series of fundraising efforts, via their Polar Plunge, to support athletic, health and leadership programs for athletes with intellectual disabilities.
Delta Dental of Minnesota is the largest regional provider of dental benefits, serving over 9,100 Minnesota and North-Dakota based purchasing groups and over 4.3 million members nationwide.