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500 Washington Ave S, Suite 2060

Minneapolis, MN 55415

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651-356-6996

ConvergeOne Portal

UI/UX Design, Development

ConvergeOne portal dashboard

Challenge

  • Create customer support portal to track and solve customer issues
  • Easy-to-use interface to create and monitor support tickets, escalate pending issues, and communicate with technicians.

 

Solutions

  • Launched fully redesigned and redeveloped customer portal
  • Seamlessly integrated front-end interfaces with complex information and data repositories in the backend
  • Improved customer experience with an easy to navigate user experience and less complex communication

ConvergeOne Portal

ConvergeOne is a billion dollar, single-source IT provider in the phone systems, computer networks, computer hardware, and application development space.

Launch Site
ConvergeOne voice quality reports by map view
ConvergeOne reports screen
ConvergeOne launchpad portal
ConvergeOne list of voice quality reports screen

More Work

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Special Olympics Minnesota hosts a series of fundraising efforts, via their Polar Plunge, to support athletic, health and leadership programs for athletes with intellectual disabilities.

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