Delta Dental of Minnesota

UI/UX Design, Development

Delta Dental user admin/add client user portal screen

Challenge

  • Build and launch a new benefits management portal to help serve two main audiences – Delta Dental employer clients and brokers
  • Create intuitive, self-service digital tools for dental benefit users
  • Reduce costs and improve efficiency for call center team members and staff
  • Streamline user experiences and improve access to on-demand information

 

Solution

  • Launch easy-to-navigate employer services portal to serve Delta Dental’s clients and their employees
  • Maintain and enhance Employer Services Portal to meet ongoing business needs
  • Improve effectiveness of call center, by moving to digital self-service available 24/7

Delta Dental of Minnesota

Delta Dental of Minnesota is the largest regional provider of dental benefits, serving over 9,100 Minnesota and North-Dakota based purchasing groups and over 4.3 million members nationwide.

Launch Site
Delta Dental billing / benefit manager toolkit portal
Delta Dental user admin / add client user portal screen
Delta Dental user admin / add client user portal
Delta Dental eligibility portal screen
Delta Dental user admin / add client user portal
Delta Dental eligibility portal

More Work

ConvergeOne portal dashboard

ConvergeOne is a billion dollar, single-source IT provider in the phone systems, computer networks, computer hardware, and application development space.

Carlson School of Management full-time MBA landing page

Carlson School of Management at the University of Minnesota is a top-ranked business school located in the Twin Cities offering undergraduate, graduate, and executive education programs.