Delta Dental of Minnesota
UI/UX Design, Development
![Delta Dental user admin/add client user portal screen](https://www.creedinteractive.com/wp-content/uploads/2022/02/image-9.png)
Challenge
- Build and launch a new benefits management portal to help serve two main audiences – Delta Dental employer clients and brokers
- Create intuitive, self-service digital tools for dental benefit users
- Reduce costs and improve efficiency for call center team members and staff
- Streamline user experiences and improve access to on-demand information
Solution
- Launch easy-to-navigate employer services portal to serve Delta Dental’s clients and their employees
- Maintain and enhance Employer Services Portal to meet ongoing business needs
- Improve effectiveness of call center, by moving to digital self-service available 24/7
Delta Dental of Minnesota
Delta Dental of Minnesota is the largest regional provider of dental benefits, serving over 9,100 Minnesota and North-Dakota based purchasing groups and over 4.3 million members nationwide.
Launch Site![Delta Dental billing / benefit manager toolkit portal](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-5.png)
![Delta Dental user admin / add client user portal screen](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-4.png)
![Delta Dental user admin / add client user portal](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-0.png)
![Delta Dental eligibility portal screen](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-3.png)
![Delta Dental user admin / add client user portal](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-2.png)
![Delta Dental eligibility portal](https://www.creedinteractive.com/wp-content/uploads/2022/03/delta-dental-1.png)